Delivery Information

Delivery Charges:

Due to the current situation, Our delivery charges are changing from today(24/04/2020)  as Our couriers has increased charges for deliveries. 

For some destinations within the UK, We will have to check with Our couriers beforehand whether they will deliver to the particular destination. If they can't deliver, we need to cancel the order and refund the money. 

Delivery charges are calculated when you checkout and are based upon your location. All charges are based on the total weight of each Parcel box.  Please allow 3kg of this for Bags, Glass, Packing Box, etc - so. For packages larger than 40Kg please contact us before placing your order.

Our preferred courier is I post Parcels(Part of DHL) who deliver most of the parcels the next day.

Local Customers:

If you live close to the Fulfillment Center in West London (Sambal Express Extra, 88 South Rd, Southall, UB1 1RD) and you don't wish to pay the Delivery Charge you can select 'Collect by Customer' when checking out to allow collection at our store. Please call to check your order is ready before turning up. Collection Time: Between 1.00 pm - 4.00pm

UK Mainland:

Standard Delivery: (2-3 business days) Up to 15kg - £7.25; Up to 20kg - £9.50; (Max weight of each box will be 20Kg,  When the weight goes up over 20Kg, Delivery charges will vary depends on the total weight of the order and number of boxes.

Ex: When the total weight comes to 32Kg, Charges will apply as follows: £9.50(up to 20kg) + £7.25(up to 15Kg) = £16.75.

Frozen Delivery P&P: (Up to 20kg) - £9.50, Up to 25kg - £14.50; Up to 30kg - £19.00.

Note: If you add frozen products, please select Frozen P&P

*Free delivery promo codes applicable for standard deliveries only.

*Express deliveries & frozen deliveries get £7.25 off when the free delivery promo codes applied.

 





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